A Higher Level of Support

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The system is online.
System status unchanged since: 1/5/2009 8:16:39 AM ET

Our support staff is also available to answer questions or help you quickly resolve any issues associated with online futures trading, 24-hours, 5.5 days-a-week. With just a few clicks, either in Account or Support Services, you can quickly find the answers to many common questions and supporting documents. Whether you need to find a specific account document, want more information on trading procedures, or have a question about a feature of DealBook® 360, you can find answers here.

Our 24-hour, 5.5 days per week support staff is also available to answer questions or help you quickly resolve any issues associated with online futures trading. If you cannot find the information you’re looking for on the following pages, please click below to request more information or call us at (616) 974-3663 (North America) or (800) 416-7209 (international).

For documents and information relating to common trading support and account issues, select a topic from the menu on the right.

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